A number of Americans are dealing with cellular outages on AT&T, Cricket Wireless, Verizon, T-Mobile and other service providers, according to data from Downdetector. AT&T had more than 73,000 outages around 9:30 a.m. ET, in locations including Houston, Atlanta and Chicago. The outages began at approximately 3:30 a.m. ET. The carrier has more than 240 million subscribers, the country’s largest.
Quick Read
- Numerous Americans are facing cellular outages across various service providers including AT&T, Cricket Wireless, Verizon, T-Mobile, and others, as reported by Downdetector.
- AT&T, the largest carrier in the U.S. with over 240 million subscribers, experienced over 73,000 outages, notably in Houston, Atlanta, and Chicago, starting around 3:30 a.m. ET. AT&T is actively working to restore service and suggests using Wi-Fi calling in the meantime.
- Cricket Wireless saw over 13,000 outages, while Verizon and T-Mobile reported more than 4,000 and 1,800 outages, respectively. Boost Mobile also faced about 700 outages.
- Verizon stated their network is operating normally but acknowledged some customers had issues when interacting with other carriers’ users. They are keeping an eye on the situation.
- T-Mobile clarified that their network is functioning as usual, attributing the Downdetector reports to possible difficulties their customers faced while connecting to users on other networks.
- Some iPhone users encountered SOS messages, indicating trouble connecting to their network but allowing emergency calls via other carriers, as per Apple Support.
- The cause of these widespread cellular outages remains unexplained.
The Associated Press has the story:
Americans reporting nationwide cellular outages from AT&T, Cricket Wireless and other providers
Newslooks- (AP)
A number of Americans are dealing with cellular outages on AT&T, Cricket Wireless, Verizon, T-Mobile and other service providers, according to data from Downdetector.
AT&T had more than 73,000 outages around 9:30 a.m. ET, in locations including Houston, Atlanta and Chicago. The outages began at approximately 3:30 a.m. ET. The carrier has more than 240 million subscribers, the country’s largest.
“Some of our customers are experiencing wireless service interruptions this morning. We are working urgently to restore service to them. We encourage the use of Wi-Fi calling until service is restored,” AT&T said in a statement.
Cricket Wireless had more than 13,000, the outage tracking website said Thursday. Verizon had more than 4,000 outages and T-Mobile had more than 1,800 outages. Boost Mobile had about 700 outages.
“Verizon’s network is operating normally. Some customers experienced issues this morning when calling or texting with customers served by another carrier. We are continuing to monitor the situation,” Verizon said.
T-Mobile said that it did not experience an outage.
“Our network is operating normally. Down Detector is likely reflecting challenges our customers were having attempting to connect to users on other networks,” T-Mobile said.
Some iPhone users have seen SOS messages displayed in the status bar on their cellphones. The message indicates that the device is having trouble connecting to their cellular provider’s network, but it can make emergency calls through other carrier networks, according to Apple Support.
So far, no reason has been given for the outages.