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United Airlines found loose bolts on grounded Boeing 737 Max 9 jetliners

United Airlines said Monday it found loose bolts and other “installation issues” on a part of some Boeing 737 Max 9 jets that were inspected after a mid-flight blowout on a similar Alaska Airlines jet Friday.

Quick Read

  • United Airlines Inspection: Found loose bolts and installation issues on Boeing 737 Max 9 jets after an Alaska Airlines jet incident.
  • Alaska Airlines Incident: Mid-flight blowout on a Boeing 737 Max 9; plug covering an unused exit door blew off.
  • FAA Grounding: Grounded all Max 9s operated by Alaska and United and some international airlines.
  • Restriction on Hawaii Flights: Alaska Airlines jet not used for Hawaii flights due to a pressurization warning light issue.
  • FAA Inspection Guidelines: Approved guidelines for inspecting door plugs on Max 9 jets; repairing if necessary.
  • Affect on Boeing Shares: Boeing Co. shares fell 8%, Spirit AeroSystems down 11%.
  • Previous Pressurization Issues: Alaska Airlines jet had pressurization system warnings on three flights.
  • NTSB Investigation: Found the lost door plug, examining for breakage signs.
  • Cockpit Voice Recorder Overwritten: Important flight sounds recorded over after two hours.
  • Flight Chaos Details: Damage to interior, cockpit door opened, pilots’ headsets affected.
  • Cell Phones Found: Belonging to passengers from the flight, turned over to NTSB.
  • Safe Landing in Portland: No serious injuries to passengers or crew.
  • Flight Cancellations: FAA grounding led to cancellations by Alaska Airlines and United Airlines.
  • Boeing CEO’s Response: Companywide webcast planned to discuss the incident.
  • Alaska Airlines Flight 1282 Details: Fuselage blew out at 16,000 feet, emergency descent to 10,000 feet, safe landing in Portland.
  • Max Jet History: Boeing 737 Max service since 2017, previous crashes in 2018 and 2019.

The Associated Press has the story:

United Airlines found loose bolts on grounded Boeing 737 Max 9 jetliners

Newslooks- PORTLAND, Ore. (AP)

United Airlines said Monday it found loose bolts and other “installation issues” on a part of some Boeing 737 Max 9 jets that were inspected after a mid-flight blowout on a similar Alaska Airlines jet Friday.

The inspections are focused on plugs used to seal an area set aside for extra emergency doors that are not required on United and Alaska Max 9s. That plug is the part that blew off the Alaska plane as it cruised 16,000 feet (4,900 meters) over Oregon.

FILE – The logo for Boeing appears on a screen above a trading post on the floor of the New York Stock Exchange, July 13, 2021. Wall Street is mixed in early trading on Monday. Boeing dragged the Dow lower after one of its jets suffered an inflight blowout. (AP Photo/Richard Drew, File)

“Since we began preliminary inspections on Saturday, we have found instances that appear to relate to installation issues in the door plug – for example, bolts that needed additional tightening,” Chicago-based United said.

The Federal Aviation Administration grounded all Max 9s operated by Alaska and United and some flown by foreign airlines after a terrifying flight on Friday night.

In this photo released by the National Transportation Safety Board, NTSB Investigator-in-Charge John Lovell examines the fuselage plug area of Alaska Airlines Flight 1282 on Sunday, Jan. 7, 2024, in Portland, Ore. A panel used to plug an area reserved for an exit door on the Boeing 737 Max 9 jetliner blew out Friday night shortly after the flight took off from Portland, forcing the plane to return to Portland International Airport. (National Transportation Safety Board via AP)

The Boeing jetliner that suffered an inflight blowout over Oregon was not being used for flights to Hawaii after a warning light that could have indicated a pressurization problem lit up on three different flights.

Alaska Airlines decided to restrict the aircraft from long flights over water so the plane “could return very quickly to an airport” if the warning light reappeared, Jennifer Homendy, chair of the National Transportation Safety Board, said Sunday.

This image from video provided by Elizabeth Le shows passengers near the damage on an Alaska Airlines Boeing 737 Max 9, Flight 1282, which was forced to return to Portland International Airport on Friday, Jan. 5, 2024. (Elizabeth Le via AP)

Homendy cautioned that the pressurization light might be unrelated to Friday’s incident in which a plug covering an unused exit door blew off the Boeing 737 Max 9 as it cruised about three miles (4.8 kilometers) over Oregon.

On Monday, the FAA approved guidelines for inspecting the door plugs on other Max 9 jets and repairing them, if necessary. That move could speed the return to service of the 171 planes that the FAA grounded.

National Transportation Safety Board Chair Jennifer Homendy speaks to the media about the investigation of Alaska Airlines flight 1282 in Portland, Ore., Saturday, Jan. 6, 2024. Federal officials on Saturday ordered the immediate grounding of some Boeing 737 Max 9 jetliners until they are inspected after the Alaska Airlines plane suffered a blowout that left a gaping hole in the side of the fuselage. (AP Photo/Craig Mitchelldyer)

Alaska has 64 other Max 9s, and United Airlines owns 79 of them. No other U.S. airlines operate that model of the Boeing 737.

Shares of The Boeing Co. fell 8% and those of Spirit AeroSystems, which builds the fuselage for Boeing’s 737 Max, tumbled 11% Monday, the first day of trading since the incident occurred. Shares of Alaska Airlines were nearly unchanged after slumping earlier in the session.

The auto-pressurization system warning on the ill-fated Alaska Airlines jet lit up during three previous flights. Homendy said she didn’t have details about a Dec. 7 incident, but that it came on again during a flight on Jan. 3 and after the plane landed on Jan. 4 — the day before the blowout.

Alaska Airlines flight 1276, a Boeing 737-900, taxis before takeoff from Portland International Airport in Portland, Ore., Saturday, Jan. 6, 2024. The FAA has ordered the temporary grounding of Boeing 737 MAX 9 aircraft after part of the fuselage blew out during a flight. (AP Photo/Craig Mitchelldyer)

“We plan to look at that more, and we’ve requested documentation on all defects since delivery of the aircraft on Oct. 31,” she said.

The NTSB said the lost door plug was found Sunday near Portland, Oregon, in a the backyard of a home. Investigators will examine the plug, which is 26 by 48 inches (66 by 121 centimeters) and weighs 63 pounds (28.5 kilograms), for signs of how it broke free.

Investigators will not have the benefit of hearing what was going on in the cockpit during the flight. The cockpit voice recorder — one of two so-called black boxes — recorded over the flight’s sounds after two hours, Homendy said.

On a personal electronic GPS, Beaverton, Ore., resident Adam Pirkle shows the 14 miles he rode on his bicycle in his neighborhood and around southwest Portland, Ore., Sunday, Jan. 7, 2024, looking for the exit door plug of a Boeing 737 Max 9 that detached shortly after the takeoff of an Alaska Airlines flight on Friday, Jan. 5. The National Transportation Safety Board estimated the piece may have fallen in the area. (AP Photo/Claire Rush)

At a news conference Sunday night, Homendy provided new details about the chaotic scene that unfolded on the plane. The explosive rush of air damaged several rows of seats and pulled insulation from the walls. The cockpit door flew open and banged into a lavatory door.

The force ripped the headset off the co-pilot and the captain lost part of her headset. A quick reference checklist kept within easy reach of the pilots flew out of the open cockpit, Homendy said.

Stephanie Shinn from Kenmore waits three hours at this point while her husband waits in line to rebook their flight to Philadelphia after their flight on Alaska Airlines was canceled at Seattle-Tacoma International Airport on Saturday, Jan. 6, 2024, in SeaTac, Wash. Alaska Airlines canceled more than 100 flights after grounding Boeing’s fleet of 65 Max 9s for inspections following Friday’s emergency landing of a Boeing 737 Max 9 jetliner. (Karen Ducey/The Seattle Times via AP)

Two cell phones that appeared to have belonged to passengers on Friday’s terrifying flight were found on the ground. One was discovered in a yard, the other on the side of a road. Both were turned over to the NTSB.

The plane made it back to Portland, however, and none of the 171 passengers and six crew members was seriously injured.

Hours after the incident, the FAA ordered the grounding of 171 of the 218 Max 9s in operation, including all those used by Alaska Airlines and United Airlines, until they can be inspected. That led to flight cancellations at both carriers.

Early Monday, Alaska Airlines was forced to cancel 20% of all flights, 141 in all. United cancelled 221 flights, or 8% of its total flights scheduled for Monday.

Boeing CEO Dave Calhoun called a companywide webcast to talk about the incident with employees and senior leadership for Tuesday.

“When serious accidents like this occur, it is critical for us to work transparently with our customers and regulators to understand and address the causes of the event, and to ensure they don’t happen again,” Calhoun wrote in a message to employees Sunday. “This is and must be the focus of our team right now.”

Alaska Airlines flight 1282 took off from Portland at 5:07 p.m. Friday for a two-hour trip to Ontario, California. About six minutes later, the chunk of fuselage blew out as the plane was climbing at about 16,000 feet (4.8 kilometers).

One of the pilots declared an emergency and asked for clearance to descend to 10,000 feet (3 kilometers), where the air would be rich enough for passengers to breathe without oxygen masks.

Videos posted online by passengers showed a gaping hole where the paneled-over door had been. They applauded when the plane landed safely about 13 minutes after the blowout. Firefighters came down the aisle, asking passengers to remain in their seats as they treated the injured.

It was extremely lucky that the airplane had not yet reached cruising altitude, when passengers and flight attendants might be walking around the cabin, Homendy said.

The aircraft involved rolled off the assembly line and received its certification two months ago, according to online FAA records. It had been on 145 flights since entering commercial service Nov. 11, said FlightRadar24, another tracking service. The flight from Portland was the aircraft’s third of the day.

The Max is the newest version of Boeing’s venerable 737, a twin-engine, single-aisle plane frequently used on U.S. domestic flights. The plane went into service in May 2017.

Two Max 8 jets crashed in 2018 and 2019, killing 346 people. All Max 8 and Max 9 planes were grounded worldwide for nearly two years until Boeing made changes to an automated flight control system implicated in the crashes.

The Max has been plagued by other issues, including manufacturing flaws, concern about overheating that led FAA to tell pilots to limit use of an anti-ice system, and a possible loose bolt in the rudder system.

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